It’s been nearly a week since the Chicago Cubs clinched the World Series championship, ending 108 years of futility on the baseball field and finally putting to rest any further talk of goats and curses. While still in the throes of celebrating their victory, it’s also helpful to look at their rise to the top of the baseball world. What can we all learn from the Cubs’ championship run? How can we apply these lessons to our businesses and our work life? Here are a few of my observations.
* If things aren’t working out, start over. Sometimes you have to take a step back in order to move forward. That means cutting the dead wood, so to speak, letting go of the pieces that no longer work, fixing what can be fixed, and rebuilding the business from the ground up.
In the case of the Cubs, that process started at the top rather than the bottom of the organization. A change in ownership in 2009 brought the Ricketts family on board, followed by the hiring of Theo Epstein and Jeb Hoyer to manage the team’s operations and begin the rebuilding process with the players. With each new trade and draft pick, the Cubs slowly created a team that was built to win for the long term.
* You may need to go through a few lean years before seeing results. Like any other business, you have to take a few risks and make some tough decisions that may not be popular with your clients. For several years, the Cubs did not have a good team on the field. In 2011, they lost 100 games and fans were doubtful of the changes the Cubs leadership was making. But Epstein and Company stayed the course, knowing they had a game plan they were putting into place, and they repeatedly asked fans for patience. The fact is, whether you run a baseball team or a small boutique business, success does not happen overnight.
* Develop a long-term strategy for success. Create a strong vision of your business. Write down your business goals, and figure out how to achieve them. Develop a detailed plan and make adjustments along the way as needed. The Cubs had a clear vision for the team and knew what it would take to achieve it. Without that detailed plan, owners would have lost faith, and the fans would have too.
* Acquire the best players that can help you achieve your goals. Make sure those team players complement one another in terms of temperament and talent. When they like and respect one another, it’s much easier for them to work together toward a common goal. That likability and respect was on display during the Cubs’ World Series play, both on and off the field.
* Hire a good, strong leader to motivate the team to perform their best. Cubs’ manager Joe Maddon is a master of motivation. He respects his players, and encourages them to have fun, even if they’re on an extended losing streak. A good leader will always bring out the best in your team, so hire the most qualified person you can find.
* Have fun. You don’t want to create an environment of all work and no play. Have fun doing what you are doing, and share that joy with the people you work with. People who infuse humor and fun in their workplace are more productive and are better team players. And that bodes well for the success of your business.
* You need to work hard every day to improve your performance. There is an old saying, “Work comes before success only in the dictionary.” The Cubs have a lot of young players they have drafted over the years. With the assistance of coaches and several veteran players, the young Cubs are still developing their talents, and must continue to work hard each day to learn and grow as individually and as part of a team.
*Savor success and share it with others, especially your clients and your fans. The Cubs’ shared their achievement with their fans in one memorable parade and rally. Likewise, when you meet certain productivity goals, celebrate. Break open a bottle of champagne or treat your team to a pizza party. Recognize the important roles they play in your business success. Without them, your business would likely dry up.
No matter what type of work you do, or how you define success, whether you work for yourself or for an organization, there’s always something to be learned from seeing the success of other organizations. Perhaps the most important lesson to learn from the Cubs’ success is their own motto: Never give up.