One of the most memorable “gifts” I received during my career was a greeting card for Thanksgiving from a printing vendor. The message on the card was simple, yet powerful. “At this time of Thanksgiving, we want to express our gratitude for your business.”
The fact that I received this greeting card in November before Thanksgiving and before the usual rush of cards and gifts in December made it stand out. The message from my vendor came across as sincere and more thoughtful because it did not get lost in the rush of the holiday season.
November is a month to remember our blessings and express gratitude for the things we have and the people who share our lives. That makes it the ideal time to express our gratitude in our work lives, whether it’s sending thank-you notes to our vendors and associates, or buying a cup of coffee for a co-worker to show appreciation for their efforts on a work project.
Before the holiday rush sets in, think about what you are grateful for, especially in your work life. It could be anything from the technician who fixes your smart phone to the indispensable assistant who makes your business run smoothly. Maybe it was a former boss who gave you good career advice or a teacher who encouraged you to keep writing.
If you are not sure what you are grateful for, try this exercise. On a piece of paper, jot down at least five things or people you are grateful for in your business. I think you’d be surprised at how many people have helped you become the successful business person you are.
One of the most powerful means of communicating gratitude is thank-you notes. I believe the most effective, and most memorable, are handwritten because I think they come from the heart. In an age when emails and texts dominate the communications landscape, handwritten thank-you notes are often overlooked. The handwritten thank-you notes I’ve received from bosses and other business associates always made me feel deeply appreciated, and they confirmed that I was doing a good job. I still keep a few and re-read them whenever I feel in doubt of my abilities. I will write more about thank you notes in an upcoming blog post, so stay tuned.
Other outward expressions of gratitude may include healthy treats like a fruit basket, gift cards, a cup of coffee, while other forms of gratitude, such as personal affirmations, prayers and meditation, are more private.
Even just verbally saying, “Thank you for your hard work on this project. I couldn’t have done it without you” goes a long way toward establishing good will and respect, and reflects positively on you and your business.
At this time of Thanksgiving, take the time to be grateful for every person and every situation that have served you well in your career. Of course, saying “please” and “thank you” should always be part of your everyday business vocabulary.