Fearful Fantasies vs. Authentic Intuition

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Image courtesy of Pixabay

Ever find yourself thinking way ahead of yourself because your imagination has propelled you into the unknown future? It might provide a pleasant interlude for the moment, but in the long run, nothing realistic or concrete can come from that experience.

In fact, living in the future and engaging in fear-based thinking can be detrimental to our health and well-being, and our business success. Astrologer Rob Brezsny describes the differences between fearful fantasies and true, authentic intuition in a profound, thought-provoking essay. As Brezsny writes, knowing the difference between these two elements is “one of the greatest spiritual powers you can possibly have.”

Fearful fantasies are those scary, alienating pictures that sometimes pop into your imagination. They are ego-driven, and they are false prophecies of events to come. Yet many people confuse these fearful fantasies with their intuition. For example, they may imagine someone they love getting into an accident, or losing a job. But these scary futuristic images are not true intuition, writes Brezsny.

True, authentic intuition, on the other hand, is driven by the soul and is never ruled by fear. It comes from “the wise, loving core of our being. It blooms in us like a slow-motion fountain of warmth. It reveals the objective truth about a person or situation with lucid compassion. It shows us the big picture.”

Powerful, heady stuff.

How many times have you found yourself drifting in fearful fantasyland or made choices based on imaginative half-truths? How many poor decisions have any of us made, believing we were being guided by our intuition, when we actually made those choices out of fear? I think we are all guilty of doing that at some point in our lives.

I think the real difference between fearful fantasies and authentic intuition is the placement of time — the past, present and future. Where are you living — in the now or in some time or place in the future?

In our fearful fantasies, we tend to relive events of the past or create future circumstances that may never materialize the way we imagine, while authentic intuition is based on present circumstances, seeing things as they currently are and not as we wish they could be.

Further, by staying in the moment, our thinking slows down so we are able to process events and people in real time. When we stay in the moment, we are able to tap into our intuition, giving it freedom to guide us and show us the truth of our lives, even if it might be painful or difficult. Our authentic tuition also provides the emotional tools we need to resolve those difficulties, without succumbing to fear-based thinking.

As Brezsny further writes: “True intuition may show us a difficult truth, but it always does so with a suggestion of how to deal gracefully and courageously with that difficult truth. True intuition may reveal imminent changes that could compel us to adjust our behavior, but it always does so in a way that empowers us.”

So how do we flush away those fear-based fantasies fed by our imagination and make room for more truth-based intuition? For starters, shut off images from the TV, social media, and newspapers and spend more time with nature. Stay in silence and meditate often. For many of us, that may be the best way to form a stronger connection with ourselves and avoid the perils of fearful thinking.

Finding Your Most Productive Hours of the Day – and Making the Most of Them

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Have you ever gone to the zoo and observed the lions in their den? Or watch your cat, if you have one? Note how much they sleep during the day. Those lazy interludes are usually followed by short bursts of activity where they play, hunt for food, groom themselves and chase after their prey.

It may seem like they are lazy, for all the sleeping they do, but they are behaving according to their natural instincts. They have their own internal alarm clocks that dictate when it’s time to eat, when it’s time to hunt for food and when to sleep. The time when they are at rest is when they conserve energy for when they need it most later.

As animals of the human kind, we too have internal alarm clocks that go off when it’s time to eat, sleep, play and work. If we paid more attention to our internal clocks, could we too maximize our time for better productivity?

Recent studies find that for many high-level executives and top producing professionals, early morning hours may be the most productive hour of the day. By getting up at 4 a.m. or even 5 a.m., the theory goes, you can use the time to catch up on emails, read, exercise, study for a class, or write posts for your blog. At that hour of the day, it’s quiet and there are less distractions to interrupt the flow of work and creative thinking.

But just because you rise at 4 a.m. doesn’t mean it’s the most productive time of day for you. But for many of us, 4 am is just too early to start doing anything other than sleep, unless you are a cat scrounging around for its next meal. But I believe we all have a few hours each day in which we are at our most productive. Our energy levels reach peak levels and we feel recharged and ready to tackle our work for the day. But knowing which hours are the most productive for us may be tricky, and those hours are not the same for everyone.

A recent article in Fast Company outlines a few ways we can determine our peak performance hours.

1) Ask colleagues, friends and workmates to observe your work habits for a few days or a week. What do they notice? Some workers dive in to projects first thing in the morning, while others get cranky if they get a project handed to them at 4 p.m.

2) Monitor your own performance peaks. This may be difficult for some to do because it requires you to be mindful of your habits. But if you pay attention to your energy levels and note when they are at their peak and when they are at their lowest, you can quickly determine which hours may be most productive for you.

3) Track your time (and your feelings). Using a sheet of paper, jot down how you spent your day, from checking your social media to taking bathroom breaks. Try this for at least three days in a row to get a true picture of your work habits. Next to each activity, note how you felt as you were doing them. Did you feel yourself in a “zen” moment where you lost track of time, or were you ready to take a nap? Be honest with yourself. Especially pay attention to those zen periods, which proves that the work you were doing then and the time of day were aligned.

Once you figure out those productive hours, set aside those hours to focus on your toughest project, make your calls, and do you most creative problem-solving. By tapping into that productive time slot, you’ll likely get more work done with less hassle and better results.

Idea-Generating Tools for the Not-So-Organized

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Ever have those moments when you’ve come up with what you believe is a brilliant idea and forget to write it down? What happens to your idea then? More than likely, it fades into oblivion, never to be implemented for your personal or professional purpose.

Whether you’re a creative professional or are someone who simply is involved in many projects, you may need a system for keeping track of all your ideas and projects. I’m a bit old school, so for me, keeping notebooks for each story or project idea is the simplest, easiest solution for this purpose. There may be other systems or platforms available on the Internet, but I prefer handwritten tools so I can write things down as I think of them.

At times, I wish I had a pensieve like Professor Dumbledore used in the Harry Potter series. With a tap of his wand at his temple, he could extract a memory and save it in the pensieve to review later. Wouldn’t it be nice to have a similar container for all our ideas so they didn’t clutter our brains?

At the moment I have about four different notebooks for four different purposes. This helps me to keep one idea or task related to one project separated from the others. When you have so many ideas coming at you at one time, this process helps to organize them so they are easy to access later when you may need them.

Here are a few ideas for organizing your ideas for creative and business projects.

Writing Logs: 

Personal journal – For most people, the journal is where they recap their personal experiences and insights about work, relationships, and the struggles of daily life.

Poetry – Write poetry? Keep drafts of your poetry in a file or notebook to separate it from other types of writing that you do.

Writing Notes – Notes from webinars, lists of books to read (not necessarily about the topic of writing but stuff you want to read), writing tips from other writers, and lists of unfamiliar words to look up. Also keep ideas and bullet point for short stories, essays and other types of writing you may be doing.

Blogging log – If you manage your own blog, keep a notebook of ideas for potential postings. Include any research related to these story ideas, blogging tools and resources to help you be more productive, blogging apps that might aid your blog, and advice and tips from other professional bloggers.

Personal Development: 

Dream log – Ever have a dream and wonder what it means? The next time you remember having a dream, write it down in a journal to keep it separate from any writing journal you keep. Either use a dream dictionary or an online dream interpretation tool to look up potential meanings and jot them down next to your dream.

Inspiration log: Collect items that inspire you, such as photos, positive and uplifting news stories that you read in the paper or on the Internet, and motivational quotes.

Health/fitness log: On a diet or trying to make a lifestyle change, like quitting smoking? Use a log to monitor the foods you eat, your workouts, vitamins, water intake, etc. It might be helpful to record your thought processes as you change your health and fitness regimen.

Home improvement/buying or selling a home – Whether you are planning on selling your home or simply renovating it for your own enjoyment, it may be a good idea to track home improvements. In particular, note what type of work was done and when, and the name and contact information for contractors, real estate agents, lenders and other professionals. This type of log may be especially helpful if you are doing a series of renovations before selling the home, so you can refer to your notes when buyers have questions about the home.

Business Related: 

Job search – If you’re looking for a new job or changing careers, a career log or job search log can help you  stay on top of your progress. Keep track of all your network contacts, and write down names of people who you meet. Keep track of the businesses you approach for jobs, including when you sent your resume to them and what kind of response, if any, that you received.

Business startup – Got an idea for a new business start-up? Jot down everything you want to do to get your new business venture off the ground, including products, potential competition, potential clients, tasks to accomplish, forms to complete and deadlines.

Legal/Lawsuit: If you ever get involved in a legal issue, keep a log to recall incidents related to your case, record conversations with your attorney and list any tasks you need to accomplish.

Medical log – If you’ve ever had an injury or illness and needed medical care, keeping a medical log can help your sort through the details of your medical care. Keep track of everything, from the names and contact information of medical doctors and hospitals involved, dates and results of medical tests, conversations with medical team, and any drugs that were prescribed.

These are just a few examples of idea-tracking logs, whether it’s to keep track of your writing projects or your personal activities. You don’t have to do them all. Focus on the ones where you get the most ideas so you won’t feel so overwhelmed as you progress. It may seem overwhelming to have a log for every little segment of your life, but I find it helpful to separate – and in some cases, compartmentalize – all of life’s projects so they don’t feel so overwhelming.

Experiment with one or two types of logs, perhaps a dream log and a poetry log, or a business start-up log and and one for blog post ideas, so you can develop ideas for your business blog. Find what works for you. If written notebooks aren’t your style, check the Internet for other possible platforms.

Whichever format you use, you’ll find that keeping multiple log books helps clear your brain so you can focus on the activities in front of you.

The Search for Motivation and Passion in Your Work

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Many years ago, I attended a professional workshop led by a woman who ran her own communications agency. During the event, she admitted to putting in some long hours for her business. Someone in the group asked, “Do you mind working longer hours? Is it worth it to have your own business?” The woman replied, “I love what I do, so I don’t mind working longer hours.”

She is one of the lucky people who found a career that they were passionate about. Wouldn’t it be nice if we could all find that passion?

But not everyone is as lucky as this business owner. Most of us strive each day to find the drive to keep going, keep searching, and keep reaching for our goals. For many of us, just waking up and getting out of bed in the morning is a major achievement.

As I watched the Summer Olympics in Rio few weeks ago, I was struck by the notion of performing our best when there isn’t a whole lot expected of you. With more than 10,000 athletes participating in the Summer Games, only a handful were expected to contend for a medal. How do you compete when you know you probably won’t win? How do you motivate yourself to stay positive, to keep going, to keep driving towards the finish line?

Consider the performance of Oksana Chusovitina, the 41-year old gymnast from the former Soviet republic of Uzbekistan, who appeared at her seventh Olympic Games. She competed  only in the vault contest and was not expected to medal, but she was thrilled to participate because she loved the sport of gymnastics so much.

Finding that one thing you love so much, that you are so passionate about, is the key to staying motivated. When you love what you do, you are more willing to make sacrifices to achieve your goals. When you love what you do, time stands still, and you find yourself living in the moment. When you love what you do, working longer hours is never an issue.

Sometimes motivation is driven by an inner goal that you set for yourself, one that is not obvious to others. It’s not necessarily about winning the race as it is about finishing it. Finishing the race is as much an accomplishment as winning. You know you’ve found your motivation, your passion when your brain is on fire with ideas and your heart is wholly engaged.

So whether you are a manager, a writer or an athlete, ask yourself today, “What is my motivation? What keeps me motivated to perform my best?”

It could be the love of your family that drives your performance. It could be the desire to one day publish a book or get a byline in a magazine. Or it could be the satisfaction of seeing others that you coach achieve their best.

More important, ask yourself “How do I perform when there isn’t a lot expected of me, when I’m not expected to win a prize or be the best? How do I perform when I don’t expect a lot from myself?”

If you don’t expect the best from yourself, how will others expect the best from you? And how will you be able to perform your best if you don’t believe in yourself? Belief in yourself is the most powerful motivation. Believe in yourself, and others will believe in you too.

 

 

Six Words and Phrases That Should Be Used Sparingly

notepad-117597_1280Have you ever noticed the knee-jerk reactions people have when you use certain phrases or words?

It’s not that those words are offensive in and of themselves. But their meanings tend to conjure up connections in the brain that triggers an emotional response.

While we can’t completely avoid using these terms all the time, we can be mindful of how and when we use them, and the impact they can have. In some cases, those words can mean something different than what we intended.

I’ve compiled a list of “cautionary” words that can wreak havoc on meaningful conversations. There are more words, I’m sure, but this brief list should get you started thinking about the way we convey meaning in our everyday conversation with our word choices.

Compromise. 
At first glance, “compromise” seems like an innocent word. After all, people use it all the time in the act of negotiating. The problem stems from the implication that we must give up something in a compromise in order to get something else, which is counterproductive. Do compromises ever give you everything you want in the arrangement? Usually it means all parties involved are not getting something they want. Compromise doesn’t give you the results you ultimately seek, which is a win-win situation.

What if we switched out compromise in favor of collaboration? If we collaborate on a work arrangement, a deal, or a new song, a sense of equal partnership is implied. Even saying the word aloud – collaboration – has a different feel to it. It feels more inclusive than compromise. With collaboration, everybody wins.

Think how much more productive our members of Congress would be if they chose to collaborate on legislation rather than compromise?

Freelance. 
Some years ago, a young writer I met at a conference explained that she stopped referring to herself as a freelancer. “Whenever I told a client that I was a freelance writer, they tended to hear only the first half of the word and assumed my services were free.”

The woman made a good point. If you are starting out on your own and you identify yourself as a freelancer, are you unwittingly setting up an expectation among potential clients that your services are cheaper than other independent contractors?

A better option is “independent” or no descriptive term at all. Do you really need to identify yourself as an independent anything? In most cases, just saying, “I’m a business writer” or “I’m a photojournalist and graphic designer” are sufficient enough on their own to explain what you do without adding a “freelance” description.

Hate. 
I will write this once and never again: I hate the word “hate.” It’s such a strong, angry word that incites aggressive responses in people. I prefer the word “dislike,” which I suppose reflects my kinder, gentler approach to life.

I refuse to say or write that I hate another person, only that I dislike their opinions, dislike their attitude, or dislike the way they dress. Other comparable but less suggestive words: detest, loathe, abhor. Yes, they are as strong as hate, but they’re not nearly as hateful.

Diet. 
Another word that appears innocent enough at first glance, but can suggest negative meaning to some people because it makes them feel self-conscious, especially about their appearance. Diet, much like the word compromise, implies a loss of something or giving up something to get what you want. In this case, diet implies giving up certain types of foods that you enjoy in order to lose pounds. In fact, the word diet has almost become synonymous with “sacrifice.” Diet also implies a short-term solution to an eating problem.

The alternative phrases that I prefer are “eating habits” or “meal plan.” Rather than say, “I need to go on a diet,” which sounds negative and not enticing, instead say, “I plan to change my eating habits,” which is more positive and forward thinking.

No. 
Ever notice a person’s facial expression or physical reaction after you said no to their request? They sometimes look like they’ve been punched in the gut. No is one of those words that has an explosive effect, like a gun going off in the middle of the quiet evening.

While many times, saying no is necessary, there are ways to say no with less force and impact. For example, if your child asks for a snack before dinner, don’t just say no; instead, say “Yes, but after you’ve finished your dinner.” Or, to answer a worker’s request to leave work early, you can respond, “Yes, but please turn in your monthly reports before you leave.

I’m sorry. 
This has become one of the most overused phrases in business writing. Have you ever caught yourself writing to a client, “I’m sorry for getting back to your request so late.” It might sound sincere, but it also comes across as lacking confidence

In this instance, it might be better to use “thank you” to introduce the note. “Thank you for notifying me of your problem. Let me look into it and see how we can fix it for you.” This response sounds more positive and engaging without putting yourself down in the process.

Don’t get me wrong. Apologies are necessary if you are truly sorry about something that happened. But to continually use “I’m sorry” in business communications gives the impression that you lack confidence in yourself.

Whether used in personal discussions or in business communications, be aware of the words and phrases you use. Some can create negative feelings where none was intended.

What We Can Learn about Client Service from Nursing Professionals

first-aid-kitWhile recovering in the hospital after surgery recently, I had the chance to quietly observe the nurses and medical staff as they performed their jobs each day. Of particular interest to me was the way they interacted with me and the other patients on the floor. Their bedside manner spoke volumes about their integrity and professionalism.

These nurses earned my respect and admiration because, no matter how complex or dreadful the task – from cleaning bedpans to taking blood pressure readings – they always remained cheerful and courteous. They never let the pressure of the moment or the messiness of the task get them down. More important, they never allowed any personal judgments, prejudices or emotions they might have had to interfere with their interactions with patients.

Observing them in action made me think about how we interact with clients and colleagues. What kind of bedside manner do we show to our clients as we go about our business day?

I believe there is a lot we can learn by observing nursing professionals in action. What practices can we adopt in our own businesses to make sure our clients – our patients – are comfortable? What kind of “bedside manner” can we develop that reflects positively on us personally and professionally while giving our client-patients what they need? If we adopted the same cheerful disposition of most nurses, how would that impact our relationships with clients?

1. Be cheerful and courteous.

No matter what kind of day we are having, or what we may be experiencing in our personal lives, we can’t let those emotions interfere with our interactions with clients. Set aside whatever prejudices and personal dramas you have. Always be positive, and always put the client first. This is what they mean by “service with a smile.”

2. Offer assistance at every opportunity.

Check on your client-patients often. While in the hospital, a nurse or assistant checked on me every couple of hours, even if it was to ask, “How are you feeling? Do you need anything, any pain medication? Let me know if there’s anything I can help you with.”

Schedule time to call on your clients, even if it’s just to say hello. Ask them how they are doing. Remind them that you are there to help them with whatever projects they have. Even if the call does not produce any immediate results, the fact that you called tells your client that they are important to you. And they will remember that the next time they need someone with your expertise.

3. Be patient with clients.

Hospital patients who have gone through surgery need time to rest and recover. They don’t move or respond quickly. They may feel groggy and achy. Give them time to heal. Allow them to move at their own pace. Your clients too may require extra care and patience when making a big decision that could impact their business. Give them the information and resources they need, but be gentle and patiently guide them to the decision that’s best for them.

4. Be thorough and efficient.

It’s natural for clients to ask questions, just as patients ask lots of questions of their medical team. This is an opportunity to really show your knowledgeable and compassionate side. Provide the information clients request, share different options for business solutions, and be clear with your instructions. Offer to repeat the information if clients don’t understand something. Doing your job thoroughly and efficiently shows that you respect your client’s time and demonstrates your professionalism.

Clients are our patients, and our “bedside manner” is our customer service. If we performed our responsibilities as cheerfully, competently and compassionately as nurses do, consider how much better our relationships would be with our clients, and how much better that would be for our business.

How You Converse By Phone Speaks Volumes about Your Business

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Have you ever stopped to consider how you sound on voicemail messages or on telephone calls? What does our vocal manner suggest about you and about how you conduct business with others?

A case in point: I received a voicemail message earlier today from a nurse at my doctor’s office. I had expected her call, but I was busy at the time, so I let it go to voicemail. When I heard the message some time later, several things about the way the nurse left the message made me think about my opening questions. Her manner of speaking was rushed and somewhat disjointed, making it hard to follow her train of thought. As a representative of the doctor’s office, she came across as inefficient and disorganized, though I’m sure that was not her intent, nor her regular practice. It’s just the impression she made.

As much as we strive to be polite and professional when communicating by phone, sometimes that doesn’t always happen the way we imagine it does. Seriously, how often have any of us listened to our phone conversation? Not often, if at all. The only way we would know that we did not communicate well would be if we got feedback from our listener.

But back to my nurse. After listening to her message several times, I made several observations about how she spoke that we all can learn from. Here’s what we can do to project a professional image through our phone messages and conversations.

1. Keep a steady pace. The first issue I had with the nurse was the pace of her speech. The nurse spoke rapidly, her words tumbling out of her mouth almost as quickly as her brain could process them. It made me wonder how many cups of expresso she had consumed this morning. She came across as rushed and overly busy. In fact, I had to listen to her message several times to make sure I got all the details right. If you suspect you speak too quickly, slow down your speech. It may seem slow to your own ears, but it may be the right pace for your listeners. You want to make your listener understands your message completely so there is no communication issues later on.

2. Keep the message brief and to the point. In the nearly one-minute message, the nurse provided a fairly detailed list of instructions to make follow up appointments. For something so detailed and important as medical tests and doctor appointments, I think it might have been better if the nurse simply asked that I call her back so she could go over the instructions with me personally rather than leave them on my voicemail. For example, she could have said, “I have completed and processed all your doctor’s orders. Please call me at your earliest convenience so I can go over all the instructions for your follow up tests.”

3. Stay focused on the conversation. Give your listener your full attention. When I called her back to ask a few questions, I could tell she was multi-tasking, frantically looking up information on the computer and print out a document from the printer while talking with me. Granted, this happens often in the business world. But as the computer program slowed and the printer stalled, she grumbled on the phone about how slow everything was taking. “I can’t believe how slow the printer is today. It’s like working in a black hole.”

It’s okay to make small talk. It’s also okay to apologize for any delays in getting information to the listener. But don’t dwell on how slow the new computer equipment is operating. No one really cares about that, and in fact, that kind of conversation can make you, or the nurse in this case, come across as disorganized and ill-prepared to deal with problems.

4. Complete any supplemental paperwork before conversing on the phone. The nurse’s original message conveyed a sense of urgency to make appointments for a follow up test. The only problem was, when I called to make that test appointment, the doctor’s order had not been faxed over and it was not in the system yet. Moral of the story: make sure all accompanying paperwork is complete before finalizing plans with the patient. Another glitch in the process that came across as disorganized.

This is just one example of how a simple phone conversation or voicemail message can convey different meaning than what we intend. Perhaps this nurse is new to this doctor’s office and is still trying to keep up with the work load, or perhaps she’s just having an off day. While she may intend to come across as efficient and productive, her messages were anything bu.

As you go about your own day-to-day business, think about how you come across in your telephone communications, especially if you conduct business for yourself or on behalf of someone else. Even a simple voicemail message or phone conversation can cause confusion for clients, patients or vendors. Slow down, keep your message brief and to the point, and make sure your listener understands everything you are trying to tell them.

Tips for Leaving a Job on Positive Terms

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My father used to say, “Always be kind to the people you meet climbing the ladder of success because you never know when you might meet them on the way down.” That is definitely true when leaving a job, even more so if you did not have the best experience working there. When you are miserable at the job, are eager to leave and don’t have the best relationship with your bosses, it’s tempting to walk away with little or no advance notice and with little thought or care as to how this rush out the door might affect you and your career down the road.

But that approach may not be wise, say career experts. If your personal integrity is important to you, you want to walk away from your job without burning bridges, if for any reason that it makes you look good.

If you are like most workers, you’ve changed jobs multiple times in your adult life. According to the Bureau of Labors Statistics, workers spend an average of 4.6 years in a given job. That’s an awful lot of job changes over the life of a single worker.

Granted, some of those situations may be forced departures – downsizing and firings – but for the most part, you’ll most likely leave a job for positive reasons, such as a better opportunity at another business, going back to school or starting your own business. And when you do choose to leave, you want to be sure you do so on the best possible terms. After all, you never know when you may need their assistance in some way, such as references or future employment.

Here are a few tips for leaving a job on the best possible terms. While some of these suggestions may seem like common sense, you’d be surprised at how much some workers overlook them.

1. Give at least two weeks’ notice. For most administrative professionals, two weeks’ notice is sufficient time to help you and your boss figure out the best way to transition out of the job and tie up loose ends. For those higher up in the organization, you may need to offer to stay longer, perhaps a month, to close out your term there. Giving less than two weeks is considered unprofessional. To show you are a true team player until the end, give the appropriate notice.

2. Talk to your boss first. Once you know you plan to leave your job, talk privately with your manager, explain your reasons for leaving, and start planning the transition out of the organization. Until you speak with your manager, avoid gossiping with co-workers, clients or vendors about your plans.

3. Be transparent about your reasons for leaving, but don’t badmouth the employer either, especially if you had a bad experience working there. According to the Harvard Business Review, don’t tell one person one reason for leaving, and tell another person a different story. Remember, once you’ve updated your social media with your new employment information, people will find out soon enough what you will be doing.

4. Don’t trash the business in the exit interview. Use the meeting to reiterate your reason for leaving, and express your gratitude for what you learned while working there. Any negative feedback you give about your bosses and co-workers reflects poorly on you, not on them. And any suggestions you might give about improving their workplace are likely to fall on deaf ears.

5. Don’t leave unfinished business. Complete all the tasks and projects that you are responsible for, or work with your boss to determine alternative arrangements, such as transferring the project to another co-worker. If necessary and if it will help your bosses, make a list of all your responsibilities, the reports and projects you do on a daily, weekly or monthly basis. This step might be especially helpful in a small organization that has fewer resources to help them determine if outside support might be needed.

Another option is to offer to train a co-worker to do your tasks until they hire a replacement, or to return to train the replacement. While the employer may not take you up on the offer, making the suggestion leaves a positive impression and shows you are a team player until the end.

6. Be sure to contact all your vendors and clients that you worked with to say good-bye. Tell them why you are leaving, express gratitude for working with them, but don’t recruit them to your new business, which could be a conflict of interest.

7. Ask for references. If you had a solid working relationship with your manager, do ask for a reference in case you ever need one or your new situation does not work out. Ask if you can connect with them on LinkedIn as a professional contact or if they will provide a testimonial of your skills. Most managers are usually open to maintaining some kind of connection with former employees. If you don’t ask at this point, when good will is at its peak, you might forget later.

Taking care of business before you leave a job helps build good will for the long term. And like my father told me many years ago, you never know when you might need a former manager’s help at some point in the future. You don’t want to burn your bridges along the way.

 

Nine Easy Ways to Expand Your Vocabulary

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Whether you are a budding writer or a working professional in a non-communications role, your ability to communicate depends on an expansive vocabulary. As children and young adults, we learn new words at a fairly high rate. By the time kids reach age six, they know close to 13,000 words, according to Scholastic.com. Most native English-speaking adults have mastered 20,000 to 35,000 words, according to TestYourVocab.com. Sadly, vocabulary growth tends to slow down for most adults by the time they reach mid life.

When it comes to reading and writing, learning new words and broadening our scope of language and understanding can only serve to make our story telling skills even better. With each new word we learn, it’s only natural that we want to implement it right way into our everyday conversation, to display our newfound knowledge.

Whether you want to become a better writer or just want to impress your friends with your growing lexicon of language, here are a few easy tricks to expand your vocabulary.

1. Read, read, read. This is obvious. The more you read, the more you will absorb the writer’s meaning through language. And the more diverse your reading materials – from historical fiction novels and celebrity memoirs to newspapers and medical journals – the more expansive your vocabulary will become.

2. Play games and puzzles. Crosswords and other word puzzles are not only fun, but they help build your understanding of words. A site like TestYourVocab.com offers several self-tests and exercises to help you determine how expansive your vocabulary is.

3. Keep a dictionary and thesaurus at your side when you read. This is a no-brainer. These valuable tomes are your best friends whenever you read or write.

4. Read the dictionary. Yes, you read that right. Read the dictionary front to back as if you were reading a novel. A grade-school classmate of mine did that in seventh grade. While other kids in the class were throwing spit balls, my classmate sat quietly at his desk studying the dictionary. It did not surprise me to learn several years later that he earned a perfect high score on his ACT test.

Take a page or two a day and study each word on the page. Note how many of them are unfamiliar to you. Little by little, your vocabulary will grow.

5. Take a class on a topic unfamiliar to you. If you don’t have the time or patience to read a text book, taking a class might be the next best thing to help you build your vocabulary. For example, when I took a personal training certification class a few years ago, I was exposed to terms and phrases related to exercise physiology, nutrition and physical fitness, not part of my everyday language, but it did give me some additional exposure to words I never would have learned otherwise. If medical science isn’t your forte, try other topics, such as gardening, carpentry or cooking.

6. Keep a vocabulary log. Each time you come across a word that is unfamiliar to you, write it down in a journal. In the space next to it, look up the word in a dictionary and write down the definition. The practice of writing it down will help commit the information to your memory.

I just started doing this with the book I’m currently reading, where I have easily written down up to three or four new words per page. Now I wish I had started doing this practice a long time ago. I can only imagine how much more comprehensive my vocabulary would be now.

7. Talk to people. Have conversations. Every now and then, take your nose out of a book, laptop or iPhone and look around you. The next time you visit a coffee shop, strike up a conversation with people in line or sitting at a table by themselves. Listen to the way they speak. What words do they use?

8. Visit sites like Vocabulary.com, a free online learning platform that helps students, teachers and communicators build their vocabulary. The site offers online games and exercises as well as tools to help you build vocabulary lists. There are other online platforms and apps available for the same purpose. No matter which you decide to choose, they are designed to help you build your vocabulary in fun, interesting ways.

9. Start writing, and keep writing. The more you write, the better you become at writing and the more words you will learn to use along the way.

When you engage in any one, two or three of these techniques on a regular basis, you’ll see your vocabulary grow exponentially in a short matter of time.

Six Steps to Prepare for Media Interviews

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Photo courtesy of Pixabay

When I worked at a real estate trade publication, I often interviewed members to report on their business practices and housing trends. Many of these individuals had never been interviewed before, so naturally they were a bit anxious about the experience. Invariably, one of them would ask me, “What do I have to do to prepare for this interview?”

No matter what type of business you are in, doing media interviews can reap several benefits: to share your knowledge and expertise, gain exposure for your business, improve your credibility and expand your portfolio of work. It is an inexpensive and fairly easy way to create publicity for you and your business.

Despite its advantages, many executives and professionals shy away from doing media interviews. Some people fear being misquoted while others are afraid of looking foolish. Yet others feel they don’t have anything meaningful to say or that there will be a backlash from consumers or colleagues.

But the reality is these individuals lack the preparation needed to feel more confident during interviews. Once you know how to prepare for it, you can relax and enjoy the experience.

Here are a few tips to help you prepare for media interviews so you come across intelligently and confidently.

1. Understand the topic of the news story. The writer should explain what the story is about and why they want to interview you. If you are still unsure, even after they’ve explained it to you, ask for clarification. Ask: What kind of information would you like me to provide? What can I do to help you with this story?

Keep in mind that most reporters will not provide you with their questions ahead of time. They are either too busy to do that or it’s simply not their practice. Don’t get discouraged. As long as you take notes when discussing the topic beforehand and ask for clarification when needed, you should be well prepared to plan what you will say.

2. Develop a few talking points. Once you have a better understanding of the topic and the information the interviewer is looking for, come up with three to five main points that will answer their questions.

3. Do your homework. If the story requires some background research or statistics, such as the history of women in medicine or the percentage of apartments located near public transit routes, find the data ahead of the interview and have it ready so you can talk about it. You will come across as smart and organized, which writers appreciate because they don’t have to waste time following up with you later to get the data.

4. Provide examples and tell anecdotes to explain your points. In most cases, those examples do a better job of making your points than the individual points themselves. These anecdotes are more descriptive and helps readers visualize your meaning.

5. Keep your responses brief and succinct, but provide details. Think in sound bytes, especially if the interview is being recorded. Give the interviewer the information they asked for, then be quiet, indicating you are done talking. If the interviewer wants to know more or needs you to clarify something, they will ask follow up questions.

Remember, many interviewers have limited time to allow for the interview and they want to be respectful of your time as well. Make your points, but don’t run on and on or go off on tangents. Stick to the subject. There’s nothing more embarrassing than having a reporter cut you off because you talked too much.

6. Keep your expectations realistic. Just because you’ve been sought out for an interview doesn’t necessarily mean that it will lead to more sales, more clients or a Pulitzer Prize. In fact, it’s possible that once the interview is done, the writer may not use any part of the interview. This can happen for a number of reasons. Either the article ran too long for the publication and the editors had to cut your comments, or they changed the focus of the article and your comments no longer fit in with the topic. Don’t take it personally. This happens far more frequently than you can imagine.

Doing media interviews is a great way to build your professional credibility and portfolio. Following these steps can help you build confidence in your ability to speak with the media. With enough practice, in time you may become the go-to expert that reporters go to for insightful commentary about your industry.