Category: Technology

How AI Can (and Cannot) Help Writers

~ The Regal Writer ~ Leave a comment
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I recently attended several webinars about AI, and while I don’t think it’s appropriate for writing, I do see its potential in other areas, such as research and administrative tasks. 

I’m not alone. Many journalists and communicators are cautiously feeling their way around this new technology, wondering if and how it can make a difference in their workflow and productivity. The key is finding a balance between using it for practical purposes and maintaining creative and professional credibility.

How AI Assists Writers and Journalists

In a recent webinar by the American Society of Business Publication Editors (ASBPE), Bridget Botelho of B2B publisher Informa Tech Target outlined all the things AI can and cannot do. I think her insights are worth sharing. 

* Save time. Tasks like research or drafting a report using multiple sources can take hours. But AI simplifies the effort. Case in point: A colleague was charged with drafting a year-end report incorporating data from several sources that her employer had published throughout the year. Using AI, she was able to produce a rough first draft in a matter of minutes rather than hours.

* Research. Journalists like myself love this aspect of AI. We can ask AI to sift through vast amounts of data to uncover trends and connections. That makes it easier to write about those trends in a published article or news story.

* Cross-referencing. Users can request AI to cross-reference information claims against trusted databases to verify that the sources are credible.

* Transcription. Another aspect of AI I like is transcription. When recording Zoom interviews or attending press conferences, AI can quickly transcribe the recordings so you have a printed piece to review. I’ve used Otter.ai for this purpose which has been a huge time saver. You can set it up to connect with Zoom so it will automatically take notes during Zoom chats.

* Summaries. AI can generate concise summaries of lengthy articles, legal documents, research reports and speeches so you have a brief outline of key points.

* Source vetting. Looking for an expert to interview? You can ask AI to produce a list of sources with expertise about certain topics. AI will scour the web for their website and provide their background, location and contact information so you have their basic info before following up.

* Multilingual support. If you’re looking for a quick translation of a document that’s in a foreign language, say Russian or Arabic, AI can scour the language and present a clean English-language version.

Mind you, AI is not used for writing purposes but for non-writing tasks, such as research, administration, and organization. It’s meant to streamline our task operations so we have more time to do the things that DO matter, such as writing.  

What AI Cannot Do
Despite its advantages, AI has its limitations. There are many activities that are best performed by humans.

* Conduct nuanced interviews and build rapport with sources. You still need that ability to communicate and connect with the other person, listen actively for their responses and ask follow up questions. There’s a more active give-and-take when interviews take place.

* AI cannot break news stories. While it can collect and disseminate information upon request, it can’t keep track of what’s happening in the current moment. For breaking news stories, you need to follow the reporters who are on site gathering the news as it happens. You won’t find AI on the ground reporting on the wildfires or flash flooding.

*  AI can’t exercise ethical judgment on sensitive reporting situations. Journalistic reporting requires a certain amount of discretion so that sensitive information isn’t shared, such as the name of underage victims of assault.

* Understand cultural differences. While AI can handle quick translations, it doesn’t understand cultural nuances, say between the U.S. and Canada. The political environment in every country is different, so what might work fine in the U.S. may not be acceptable behavior elsewhere.

* Make editorial decisions that balance the public interest and ethical considerations.

* Generate a loyal following for your brand. It doesn’t know how to create the trust that’s needed to entice customers to follow your brand.

AI can’t do these things because it lacks critical thinking skills, which is (or should be) a human creator’s strength. Another characteristic it lacks is human emotion. It doesn’t know how to express love, fear, guilt, sadness or anger. That is where human writers excel, and that’s what sets us apart from the bots. For that reason alone, AI will never replace writers and journalists.

To use AI well is to understand its strengths and weaknesses, to recognize when it’s making stuff up, then push it to correct itself. It will do that, insist the professionals who use it regularly, especially if you say “please” and ‘thank you” in your prompt. 
Which leads to the final point of this discussion: make sure you prompt AI properly. One common mistake is to accept the output AI gives without looking at it critically. Here are a few  tips for creating prompts.

* Start with a simple request that describes the task you want done.

* Give clear directions. Describe the desired output you want, including format, structure, audience and any specific details you want included.

* Evaluate the output. Review the information from AI, check for quality and accuracy. Then provide feedback if something in the output seems off.

* Restate your request. Add on to your initial request with additional details to get the output you’re looking for.

* Double check the revised output. Always edit and fact check against reliable sources.

AI is here to stay. Rest assured it will not replace writers, editors and journalists. It’s up to us to make peace with this new technology and learn how to make it work for us. 

Dictate Your Way to Publishing Success

~ The Regal Writer ~ Leave a comment
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Writers are always looking for ways to work smarter and get more done in less time.

Enter dictation.

When I think of dictation, I think of the old-school way of recording correspondence back in the 1980s. Managers would dictate letters and other correspondence in a recorder with a tiny cassette, then their secretaries would play it back to transcribe them.

Fortunately, as technology evolved, so did dictation and transcription tools, making it easier for writers to draft larger projects, like full-length novels. Several well-known authors routinely used dictation to help them draft their novel, including Dan Brown, Henry James, Barbara Cartland, and Agatha Christie. TV executive Sidney Sheldon reportedly dictated novels for several hours in the morning and then had his secretary transcribe them later.

I must confess I have never used dictation to draft any of my own stories, but I know that option is available. You can’t overlook its value to authors. While writing 1200 words can take a couple of hours, with dictation, it takes roughly 30 minutes.

Sarah Elizabeth Sawyer of FictionCourses.com who writes Native American historical fiction, also teaches courses about dictation. Of her 19 published books, at least 10 have been created by dictation.

Sawyer cites several benefits:

* Improved health – With dictions, there’s less strain on the eyes, back and shoulder.
* Better time management – You can dictate while waiting for appointments or walking the dog.
* Improved speaking skills – With practice, you speak more confidently which helps prepare you for author readings.
* Experiment with character voices – You can test out character voices with accents and dialects, and inject personality into their voices.

Users have noted several blocks to getting started with dictation. Some said the practice just didn’t work for them or they felt their brain didn’t operate that way. Others cited the cost of dictation software, although there are plenty of free options available, or the software was difficult to use. Still others said they drew a blank when they pressed the record button.

There are other downsides, such as messy punctuation. That only means you have to be prepared to review and edit the drafted material more carefully afterwards. The software may not recognize unusual spellings and pronunciations of character and location names, especially those you might find in science fiction and fantasy novels. Like any new skills, there’s a learning curve before you’re able to do it well.

Still if you have the patience and determination to try to produce creative work in less time, dictation might be worth a try. But which software and apps work best? Do you need any special equipment?

Jason Hamilton at Kindlepreneur shared the best dictation tools, giving the pros and cons of each.

  • Dragon – By far, Dragon software performed the best though the cost may put off many potential users. The Professional Individual version cost $500 while the Home version is $200.  
  • Windows Speech Recognition – free option that comes with most Windows computers
  • Apple Dictation – a free option for Mac users
  • Google Docs Voice – a free option with the power of Google
  • Otter.ai – a free trial is available for new users. I’ve heard mixed reviews on whether this works for long form documents like novels. That said, I have used it for transcribing notes from interviews.

No matter where you are in your writing process or what kind of projects you work on, any tool that can help you produce more words in less time is worth checking out.

Six Takeaways from a Virtual Conference Weekend

~ The Regal Writer ~ Leave a comment
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Three days. Two virtual conferences. One head spinning with ideas.

That essentially sums up the recent weekend’s activities.

Imagine sitting in front of a laptop screen for three consecutive days attending online workshops, keynote presentations and education sessions. It was wall-to-wall education. By the end of three days, my head was throbbing with so many ideas, and my to-do list became as long as Merlin’s beard.

Virtual meetings have come a long way since the very first virtual set-up by AT&T in 1964. At that time, it was one closed-circuit TV screen connected to another in a different location. After the explosion of the Internet in the early 1990s, it was only a matter of time before the first virtual trade show was held in 1993. 

Then in the late 2000s, virtual conferences became more popular as the recession hit and companies looked for cost-effective ways to hold meetings for large groups of people. Today’s platforms are more sophisticated, allowing people from all over the world to gather in one virtual meeting place to listen to keynote speeches, attend online networking events, and meet one-on-one with clients or entire teams. There are more software and platforms available for online meetings than ever before.

AS the pandemic hit this spring, even more companies jumped on board, converting their in-person trade shows to the online platform, including Spring Fling 2020 which I had been looking forward to attending since the beginning of the year. Would the online presentation water down the conference experience? I answered that question this past weekend.

Below are my takeaways about my experiences with virtual conferences in general. In the near future, I’ll do more specific roundups of the individual conferences I attended hosted by Freelancers Union and Spring Fling 2020 (regional event of the Romance Writers of America).

Takeaway #1: The current pandemic crisis has made technology even more vital to our familial and collegial connections. Without technology tools and event platforms like Zoom, staying in touch with friends, family, colleagues and fellow volunteers would not be possible. Many platforms are fairly easy to use, even for novice users. Still both virtual conferences had their share of tech issues. Some speakers had difficulty staying connected to the platform while others experienced drop outs of sound and/or visuals. Some platforms work better with certain browsers over others. For example, the Accelevents conference worked better with Chrome than other browsers.

Takeaway #2: If you decide to attend a virtual conference, make goals for yourself about what you want to get out of it, just as you would if you were attending it in person. However, some feature may require more effort on your part. For example, if your goal is to meet at least three new people during the event, you might need to make the extra effort to attend the networking sessions since they occur in a separate hub, and most interactions aren’t likely to be by happenstance as they might be if you were there in person.

Takeaway #3: Pace yourself. There are as many sessions and workshops to attend during a virtual conference as there are at in-person events. It’s tempting to visit every one of them. If the experience becomes overwhelming, take a time out. Keep in mind your educational goals. That said, the nice thing about virtual events is you can jump from one session to another quickly without having to get up from your seat and move to another room.

Takeaway #4: Take good notes. There may not be handouts so make sure your notes are crystal clear. Since there are so many sessions, take time to review them a day or two later to refresh your memory. Even better, write one or two summaries of the sessions you attend and post them to a blog – just like I’ve done.

Takeaway #5: Chat rooms can be fun, but they can also be a distraction. It was fun to see the ongoing conversation going on in the chat room that ran alongside the presentation. Even the speakers would get involved in a side chat. It allowed for added interactivity that you might not get in an in-person event. The live chat also allowed participants to post questions, which speakers addressed at the end of the session. Still, it was tempting to get caught up in the commentary and lose track of what speakers were talking about. Other times, it was downright annoying, much like hearing people making snarky remarks about a movie that’s showing in a theater.

Takeaway #6: You can’t replace the energy of a live event. No matter how well planned the conference organizers make the event, it still feels like something is missing from the experience. In-person events seem to have a stronger collaborative energy. You can’t help but start conversations with people around you while you’re waiting for a session to start. You don’t get that with online events – or at least I didn’t. Sure, there is an ongoing chat during the sessions, but it’s more about commenting on what the speaker is presenting. Not sure if any of those chats led to a meaningful connection with a fellow attendee, however.

By the way, if you’re interested in participating in a virtual conference, check out WordPress.com’s Growth Summit event August 11-12, 2020 in the U.S. (No, I do not work for WordPress, but thought it was an interesting and timely item to share considering my topic today.)
 
Bottom line: You get out of a virtual conference what you put into it. I’ve always been interested in the education sessions rather than networking, so that’s where I put most of my effort. But if your goal is expanding your network, there are plenty of people to connect with at these virtual conferences.

With the end of COVID-19 nowhere in sight, virtual conferences will only get more commonplace. It will be interesting to see if they become a permanent fixture in the business world.

Have you ever attended a virtual conference? What was your experience like? Would you attend another one in the future?

Nine Ways to Survive Without Communications Technology

~ The Regal Writer ~ 1 Comment

closeup photo of person holding panasonic remote control in front of turned on smart television
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There are times when you need to take a technology break; other times you’re forced to take a break due to circumstances beyond your control.

That was my predicament last week when I lost my cable Internet and TV service. In the meantime, the battery on my mobile phone went on life support and I had to order a new battery. While I waited for the new battery to arrive, I had to keep the phone plugged in at all times.

There’s nothing like losing your cable TV, Internet and mobile phone service all at one time to make me appreciate communications technology.  One wonders what any of us did with our time when we weren’t tethered to our mobile phones, cable TV or Internet service.

Modern technology is wonderful – when it works. But what do you do when it doesn’t? What are our options? How can we communicate with one another when there’s no phone or Internet? Messenger service? Smoke signals? It made me feel that the Universe was forcing me to tap into my own personal reservoir of resources by cutting out the extraneous noise that could interfere with my creative genius.

It was a tough few days, to say the least. After losing technology, I felt I had lost touch with the rest of the world. Rather than wallow in self-pity, I looked around at things I could be doing instead. I found I had more time to do other ore meaningful things, such as volunteer work, communing with nature,  catching up on reading and writing, catching up on sleep, to name a few.

Without technology hogging my time and attention, I was able to get more stuff done in less time. It forced me to slow down my work day, to pay more attention to tasks in front of me. I didn’t feel the added “busyness” of life that I usual did. The experience taught me the value of a “noiseless” environment to help me accomplish my daily writing goals.

If you ever find yourself in a similar predicament, without technology, without access to the world at large, don’t fight it. Use the time and space to complete unfinished projects or work on tasks that you’ve been meaning to do. Think about other things you can be doing instead, such as:

1. Volunteer. Get out in the community and do something constructive to help others, whether it’s caring for someone’s pet, helping at a local shelter or food bank, or teaching someone to read. Whatever you do will be good for your soul.

2. Enjoy live music. It’s summertime and that means outdoor concerts and festivals. Tune out the phone and tune into the music.

3. Catch up on reading. Without cable TV and Internet service, you have plenty of time to indulge your reading passion.

4. Catch up on sleep. Oddly enough, without TV and Internet to overload my senses, I fell asleep more easily at night and slept longer than usual. I guess it is true that our technological devices can interfere with our sleep habits. If you need to sleep, turn off your tech tools a few hours before bedtime. Your body will thank you for it.

5. Catch up on housework and home repairs. Without tech distractions, you can tackle those home repair jobs you’ve been meaning to get to. Paint the living room a new, fresh color, fix the leaky kitchen sink, or clean out the closet.

6. Get cooking. Without tech interference, you have more time to explore new recipes or put a spin on an old one. As I like to say, when the going gets tough, the tough get cooking.

7. Catch up on your writing. Got a novel you’ve been hankering to work on for months? Now is the time to work on your manuscript. No technology is needed either – just good ole’ pen and paper and your imagination.

8. Start a conversation. Sometimes we can become so immersed in our phones and laptops that we forget what it’s like to have a real, down-to-earth conversation with a real live person. Head to a nearby coffee shop and leave the phone at home. Instead, look around you and strike up a conversation. Isn’t that what coffee shops are for?

9. Take a hike. You don’t need a mobile device to commune with the great outdoors. All you need is a good sturdy pair of shoes and some sunscreen. Then sit by a pond, or walk in silence through the woods. When you don’t have access to cable TV or Internet, when your phone is running low on battery, it’s time to soak up the sun, the clouds, the moon and stars. How else will you be able to hear yourself think? Sometimes you have to shut out the distractions of your life to hear the messages Mother Nature is sending you.

It’s never fun to lose technology tools. You might find yourself feeling upset and anxious at first, knowing you have to live without these modern conveniences, but after a few days, you may find yourself chilling out more, not feeling rushed and perhaps even feeling a little more clear-headed.

So while you may lose your connection to the outside world, you may find a better connection with yourself instead.