How Writers Can Become Thought Leaders

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Several years ago, I interviewed for a writing job with an association. The Director of Marketing that I interviewed with told me she wanted someone who could translate her marketing lingo into simple and clear explanations to association members. The only problem was I couldn’t understand much of the marketing lingo she threw around like confetti. How was I supposed to translate her ideas if I couldn’t understand them?

One of those buzz words she kept repeating was thought leadership. To me, it was a vague marketing concept that held little meaning for me. When I finally dared to ask her what she meant by thought leadership, rather than calmly explain its meaning or give me examples, she got all huffy and annoyed because I didn’t know. Needless to say, I didn’t get the job, and frankly, I didn’t want it at that point because it was obvious we were not on the same page. 

Later, I wondered if she knew what she meant by thought leadership. It might have been clear inside her own head, but did she know how to explain it to someone else?

So in case you’re wondering what all the fuss is about, let me share some definitions. 

Thought leaders are individuals or firms that are recognized as authorities in a specialized field and whose expertise is often sought out and rewarded. Thought leaders are more than recognized experts; they drive discussions, inspire change, influence others to take action and solve real-world problems. 

Thought leadership content, by extension, consists of blog posts, videos, podcasts, images, etc., that demonstrate expert knowledge about a topic. They often contain research such as survey data, results from studies, and industry trends. As one marketing expert called it, “thought leadership is knowledge on the cutting edge.”

Don’t confuse thought leadership with opinion pieces, however, which lack the research element. Opinion pieces might give the author a voice about critical issues of our day and provide a personal perspective on the topic, but it usually doesn’t rely on research to make its point.

Why would writers want to become thought leaders? Why is it important for their writing careers if all they want to do is write my memoir or my novel? Isn’t it enough to be on social media?

Sarah Rexford, a writer, editor and SEO copywriter, says thought leadership may actually be more important than how many followers and likes you have on social media. She advises writers to embrace their personal brand. Start with what you love, she writes. What are you passionate about?

“When you build your brand around what you know and what you’re familiar with, you both embody your brand and grow as a thought leader,” Rexford writes. 

How to become a thought leader
Thought leadership is a writer’s path toward a creditable online presence. Even before you finish your first novel, think about how you want readers to think of you. Your author platform should include some thought leadership pieces so readers and potential readers can not only find you, but get acquainted with who you are. They’ll get a sense of your writing style too.

I suppose the first question to ask yourself is: what are you an expert about? Do you have any special knowledge or skills you can share with readers?

To become a thought leader, there are a few steps to take, as explained by educators with the University of Pennsylvania College of Liberal and Professional Studies.

  1. Start by creating high-quality content and publish it consistently. Focus on research-driven pieces that showcase your knowledge and understanding of industry trends, data and studies. The research can be about anything that interests you, whether that’s the publishing business, gardening or childcare. Avoid writing opinion pieces, however. Op-eds may express your personal thoughts about an issue and convey sometimes controversial stances, but they usually lack clear, deep research to make you stand out.
  1. Differentiate yourself in a crowded field. Browse the internet and you’ll find hundreds of blogs and podcasts about every topic under the sun. You can differentiate yourself by turning your personal experiences into relatable content. Provide a unique perspective or insight that readers won’t likely find anywhere else. Infuse the article with personal anecdotes to make it interesting and to create a balanced narrative. Readers want factual information with insight and analysis. That’s what makes thought leadership work. 
  1. Identify industry trends. Be alert for what’s happening in the world. Browse Google News for headlines, read widely from numerous publications and websites, attend conferences and listen to speakers, and network with other writers. Absorb as much information as you can so you become an expert and lead discussions with your readers.
  1. Engage with your readers. Don’t just invite people to read your blog. Engage with them by starting discussions. Answer readers’ questions if they comment on your piece. Build community around your expertise, and build a loyal readership. No one does this as well as Jane Friedman, who has used her expertise as a former editor of Writer’s Digest to share her knowledge of the publishing industry. She has created a community of writers and memoirists who subscribe to her newsletter, attend her online webinars or read the daily guest post on her website.
  1. Pay attention to your personal branding. Consider how you want readers to know you. Write with style and with heart. Be personable and engaging with others. Be the person that other people gravitate toward, not just for your expertise, but because you are kind and thoughtful. Remember that it’s your name on the blog post or news article, and it’s your face on the podcast. That’s the person readers and listeners will remember, and that’s at the heart of thought leadership.

As writers, we want people to recognize us and to think the best of us. But we can’t always hide behind our desks and hope to be noticed. Becoming thought leaders is one way for audiences to become acquainted with the creative people we are, long before we publish that first novel. 

How Writers Can Become Better Literary Citizens

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If you’ve ever purchased a book that a friend wrote and published, read a fellow writer’s essay and provided feedback, or passed along an article to someone who needed to know about self-publishing, then you know what it means to be a literary citizen.

Literary citizenship is a fancy term meaning “forming professional networking relationships,” writes freelance writer Robyn Roste. In the freelancing business, it might be referred to in other ways, such as:

* Investing in relationship building
* Finding ways to help people
* Becoming part of a writing community

The key to becoming an effective literary citizen, Roste says, is to approach it with a collaborative mindset, not a competitive one. There’s plenty of success to go around if you go into literary citizenship with an attitude of abundance rather than lack.

Because most writers work solo, there’s a tendency to look at fellow writers with an attitude of competitiveness. There’s a certain paranoia about sharing your work with others because someone might steal your idea or they might be overly critical of it. Sometimes you might feel envious when another writer gets their manuscript published while you’re slaving away on your third draft.

With a collaborative mindset, you approach writing as an opportunity to learn and share and grow along with other writers. The fact is we’re all on similar paths and we can learn from each others’ failures and successes. We might work alone in a corner of our home, but there’s a whole company of people who make our efforts pay off. No matter how much experience writers have or what genre of writing they do, writing is still a collaborative effort. It goes beyond clients, agents, editors, proofreaders and publicists. It also includes teachers, book reviewers, and bookstore owners—and yes, even our friends and family. It truly does takes a village. 

Publishing expert Jane Friedman has a similar definition. Literary citizenship is any activity that supports reading, writing, publishing and the growth of your professional network. “It’s a more palatable and friendlier way to think of platform building.”

Which is critical if you’ve got a book you want to promote.  

So how can writers become good literary citizens? Here are a few ideas:

*Join a writing community or writers’ group. As part of that group or community, you can provide writing advice to other writers, offer friendship, and give feedback on their works-in-progress. You can usually find writer’s groups at the local library or bookstore or online. But if you can’t find a group that fits your interests, consider starting your own group.

* Mentor other writers. By mentoring others, you share your knowledge and expertise with others, and guide them in their professional growth. Less experienced writers can benefit from your experience.

*Share tips and resources with other writers. Whether done informally at networking events or meetups, or through other resources, like blogs and newsletters, you can offer writing advice and resources that can help other writers further their careers.

* Post job opportunities for writers and creatives. In the creative field, you might hear of a job opening or about a client looking for a freelancer. Though you may not fit the bill, you might know others who are a better it. Don’t be shy about sharing career opportunities through your social media.

*Write book reviews. When fellow writers publish their books and you’ve taken the time to read it, write a short book review and post on your social media. You’d be doing that fellow writer a big favor by getting the word out about their published work. People do read reviews when they’re considering what to read next.

* Interview authors. Another way to help out a fellow writer is to interview them. Perhaps they’ve just published a new book or they earned some industry recognition. Highlight their success by interviewing them, and write up a summary for your blog or submit the story to a local newspaper or magazine.

* Develop relationships with indie bookstore shop owners. Don’t overlook the role of indie shop owners. Get to know them by visiting their store. Find out what authors and genres are trending. When you’re ready to promote your own new book, they’ll be easier to approach about displaying it in their shop.

* Sign up for an author’s newsletter or follow them on social media. I follow several of my favorite authors on Facebook but I also like to connect with writers I know. As writers, we’re always looking for ways to expand our audiences. As they get to know you, they may eventually decide to follow up in return.

* Celebrate the successes of other writers. Share their news about book signings, new releases, public appearances, etc. on your own social media sites. As the saying goes, “What you put out in the world comes back to you.”

I’ll end with a few final tips, courtesy of TweetSpeak.

  • Be generous. Whether giving of your time or sharing your knowledge, don’t be shy about spreading your wealth.
  • Reciprocate. If a fellow writer has done a special favor for you—read a draft of your novel, given you a positive review or started commenting on your blog, try to do something similar in return.
  • Be grateful. Express your gratitude for whatever your fellow writers have done for you, whether you received a valuable piece of advice from them or got a referral for a prospective freelance client.

    The more you share of yourself with other writers, the more likely they’ll want to do the same for you. That is what makes literary citizenship a valuable asset to cultivate.

Eight Content Ideas to Make Your Newsletter More Read-worthy

Be sure to check out this week’s writing prompt.

Newsletters are one of the best marketing tools you can use to reach clients and customers. Whether you’ve had a newsletter for your business for a while or you’re thinking about starting one, it’s helpful to share good, strong content can put you in front of readers and keep them informed and engaged.

But most business owners and bloggers know little about newsletters. What kind of content should they include? What will their readers want to know and read about? The answers will depend on what type of business you have. For example, a yoga studio might include tips for maintaining a healthy lifestyle, healthy recipes, profiles of instructors and studio news. It might be a good place to promote a special offer too.

Or perhaps you provide a dog walking service. Your newsletter might include news about new dog treats, pet grooming tips and a list of local veterinarians.

While I have yet to start a newsletter for my writing business, I’ve worked on several others for employers and clients. I also subscribe to several newsletters from writers and publishing professionals, including Kat Boogaard, Joanna Penn and Jane Friedman. Each of their newsletters are unique based on what information they want to share with their readers and what services they want to promote. Some are sent out weekly (Boogaard’s) and C. Hope Clark’s Funds for Writers while others are shared monthly.

Those are some of the issues you will have to ask yourself as you determine your newsletter content. How often do you want to send it out? What kind of information do you want to include?

One thing is clear. The best newsletters offer helpful advice and information to their readers. They put their readers’ interests first. Further, the least helpful ones focus too much on marketing themselves with little thought about their readers’ interests.

So what kind of information can you include in your newsletter? Here are a few ideas.

  • Start with a brief opening to welcome readers. Keep it brief, no more than three or four paragraphs. Make it timely, referring to current events or the latest news in your life such as a conference you attended, a holiday or family event. Keep it casual and conversational as if you are speaking to friends, (which of course you are).
  • Link to your own blog/website. If you post to your blog frequently, perhaps a few times a month, why not share links to the most recent stories? We used to do this at one of my employers since we posted to our company blog nearly every day. In the weekly e-newsletter, we shared the headlines to the latest stories and linked back to the blog. This is a great way to generate interest in your work and give people a reason to visit your site. It’s one of the easiest things you can do to promote your business or services. Don’t post every single link, but only the top three or four that your readers may find useful.
  • Link to the most interesting news stories and blog posts that you’ve read. No doubt you subscribe to numerous blogs and online magazines. What is the most interesting and memorable things you have read from these sources? Make a list, then link to those articles in your newsletter. Freelance writer Kat Boogaard shares her favorite stories in each weekly newsletter issue. It’s a great way to share industry news that readers may not have known about.
  • Conduct interviews. Is there someone in your sphere whose work you admire? Or perhaps they’ve done something remarkable, like finish a marathon or got their first book published. Reach out to them for a brief interview. I like the Q&A format because it’s easy to read. But keep it brief, no more than four or five questions. Keep in mind that readers don’t have a lot of time to read and will skim through the material. So keep your questions on point.
  • Consider sharing a guest post or article. If you don’t have time for a short feature for your newsletter, why not recruit a fellow writer or business owner to prepare something. I’ve seen this done on several newsletters I receive, which adds a new dimension to your offering. Plus it helps build rapport and support among fellow writers and business owners, especially if they have a product or service that would benefit your readers.
  • Include a book review or recommendations. Have you finished reading a book about a topic pertinent to your business? Why not write a short review and share it in the newsletter? An alternative is to list books about a common theme or topic that may interest readers. For example, find three or four book titles about time management and share links to Goodreads or Amazon for details. This is another way to provide valuable service to readers.
  • List upcoming conferences and workshops. Since so many conferences are being offered via Zoom or other online platform, more people can participate in them that couldn’t before. Your newsletter is a great vehicle for sharing links to upcoming conferences, workshops and events that may interest your readers.
  • Close with a positive message. Ending with a quote from a famous person can inspire readers  and motivate them to be their best. My daily news brief from my health care provider always concludes with a healthy recipe, three tips for a healthy lifestyle, and a quote that makes me feel positive about the future. You can do the same for your readers.

While there’s no guarantee that readers will share your newsletter with their friends, it’s nice when they do.

Remember the best newsletters focus on the readers’ interests, so avoid too much self-promotion which can turn off readers. A little promotion of a product or service is okay, but when it’s done with a relentless force, people may give up on you.

Another piece of advice: browse the newsletters that come into your in-box every week or every month. Notice what you like and what you don’t. Then make a list of components you’d like to include in your own newsletter.

Focus on providing tips, tricks, tools and resources that will make your readers’ lives better. Make sure you are consistent with your timing too. For example, if you decide to distribute your monthly newsletter on the fifth of the month, make sure you do it every month. Readers will begin to look for it in their in box.

Keep the newsletter brief. Most people don’t want to spend hours reading lengthy articles because they suffer from information overload as it is from all the material they already receive. You want your newsletter to stand out. It’s not how long the newsletter is, but the quality of the information you provide.

What about you? Do you have a newsletter for your hobby or business? How often do you distribute it? What kind of content do you include?

Four Things to Know Before Hiring a Copywriter

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There will come a time in your business when you need to outsource certain professional services, such as bookkeeping or copy writing. I can’t speak about hiring bookkeepers, but as a writer, I do know a thing or two about hiring copywriters because I’ve been hired as one.

Not all writers are alike. Some have different areas of expertise, such as legal writing or advertising. Some have years of experience while others are new to the industry and are looking to gain experience. Finding someone to write your marketing copy is not for the faint of heart. How do you know that the person you hire has the skills and experience to get the job done? More important, how do you know that they are trustworthy?

A discussion among several writers on Facebook revealed their advice to businesses before hiring a professional copywriter. Here are a few of their suggestions.

1. Beware of cheap copy. If you think you can get good writing for a cheap price, guess again. The old adage, “You get what you pay for” is true here. Good copy writing is not cheap. Don’t expect to plunk down $10 for a 500-word blog post and expect a well-researched, well-written piece. Don’t be surprised if what you get is copy with poor grammar, misspelled words and other problems that will need to be fixed. Be prepared to pay a little more for better quality. Check sources like The Balance Small Business or the Editorial Freelancers Association to get an idea about pricing.

2. Ask for samples of the writer’s work. Their samples will demonstrate their ability to do research, their knowledge of the subject and the presentation. If they don’t have samples to show you, give them a writing test. Ask them to write about a topic of your choice covering specific points. Their final product will help you see their process. It will also show you if they are able to follow instructions.

3. Look for someone with whom you can work. What kind of personality do they have, and is that personality compatible with yours? Obviously, similar personalities can lead to a mutually productive and beneficial relationship.

4. Outline your expectations for the project and put it in writing. It will help the hired copywriter to see the details of the project up front. The more detail you can provide and the more clearly you present what you envision for the outcome, the more likely you will receive a fair and accurate quote. It’s important to be clear about what you want the writer to achieve. It can be frustrating to be sought out for a writing job only to learn that the person hiring you is unclear about what they want or they want too many things. Putting your expectations in writing can avoid any potential confusion.

These tips may seem like common sense, but you’d be surprised how many businesses overlook these steps. Instead some business owners may rush into hiring a friend’s college kid out of loyalty.

If you want good, quality copy writing for your business, be willing to do a little leg work up front and pay a little more for their services. Professional writers might cost more, but they will produce better results and they’ll likely do it in less time. And that’s money in the bank.

Three Reasons Twitter Helps Your Business – And Three Reasons It Doesn’t

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In recent months, we’ve witnessed countless ways that Twitter has either helped or hurt a person’s business or reputation. It doesn’t take much for a person’s comments on Twitter to stir up an avalanche of responses, for good, bad and indifferent.

Twitter is a platform for sharing news, data, comments, stories, images, videos, observations, and a whole lot more. Marketers love the medium for its ability to help their businesses create brand awareness and connect with new and existing customers. But as we have seen too many times before, it can also hurt your business in terms of lost opportunities, lost customers and damaged reputation.

(Editor’s note: I am currently not on Twitter though I do see benefits of it for customer engagement. On a personal level, I don’t feel a need to use it to gain followers because I value my privacy far too much. Facebook takes up too much of my time as it is.)

According to a Pew Internet survey as of February 2018, 24 percent of Americans use Twitter on a regular basis, or about 67 million people in the U.S. That’s a huge increase from 2012 when only 13 percent of Americans used Twitter. Still, in recent months, the platform has fallen behind Instagram, which boasts 27 percent of American users.

Demographics tell a larger story. Four out of 10 Twitter users fall in the 18 to 29 age group while 27 percent are between the ages of 30 and 49. If your business targets these age groups, Twitter is the ideal platform to market to them.

There are a few downsides to consider when using this platform. Below are three reasons Twitter can help your business and three reasons to use it with caution.

Three sound reasons for using Twitter:

1. Brand awareness. If you are just launching your business and you are looking to build your customer base, Twitter can help create awareness for your brand. The key is to interact regularly with followers. Don’t push your product or service too much or too often, which will only turn people off. Being overly promotional is a common mistake with new business owners.

Instead, share your insights about the latest news, your knowledge and your commitment to the industry, related to your brand. Keep it professional, which increases your credibility with customers. Make sure people understand who you are and what you do.

2. Customer engagement. Once you’ve built your following, you have to keep them following you. Keep them engaged by sharing tips and tricks related to your business. If you run a tax business, for example, you might share an idea for saving money or a new update from the IRS that could impact their next tax return.

Many businesses also turn to Twitter for faster customer service. The key is to respond to customer complaints or feedback fairly quickly. That’s important because many customers have short attention spans these days. A recent survey by Sprout Social finds that 89 percent of social media messages to brands are ignored. The average time that a brand responds to a complaint is 10 hours while the average user is willing to wait only four hours. That’s a huge gap of time. The sooner your business responds to customer complaints, the better you look in the eyes of your customer base, and the more likely they will stick with your company.

3. Reputation management. By providing valuable information to your followers, you are seen as an expert in your field, which only boosts your reputation. For example, a physician specializing in women’s health might post links to reports about the latest breast cancer research and follow up with additional posts to comment on it. Each time you post a comment, an idea, an observation or link to a new study or an article of interest to your customers, you are seen as the go-to expert in that field, and your customers and clients will continue to seek out your professional opinions. In fact, they will continue to expect the same level of knowledge and expertise each time.

Three ways Twitter can hurt your business:

1. Gaining followers is more important than gaining customers. Twitter is a communications platform designed to help you develop meaningful connections with people. When you focus exclusively on its ability to tell you how popular you are, however, then those connections have no meaning for your business. At the first sign of trouble, those followers will have no reason to stay and will likely abandon you. Focus on the quality of relationships rather than quantity.

2. There’s no guarantee that your followers will translate to actual customers. Followers are just that – followers. But are they the right followers for your business? Are you reaching the right audience in terms of demographics? If you serve high-end customers but your followers aren’t in the same income bracket, you might have to rethink your marketing approach.

3. It’s too easy to abuse and misuse. As we’ve seen too many times before, comments can spread like wildfire in the Twitter-verse (see Roseanne Barr, Kathy Griffin). Faster than you can say “I’m sorry. I didn’t mean to write that,” the damage is done. As your own brand, it’s imperative to mind your manners when you are on social media. Avoid getting too personal on the medium; keep it professional if you use it for professional purposes. Twitter and Facebook are great for connecting with people but it is also easy to post something without thinking about the consequences. That said, it is possible to express a dissenting opinion without resorting to personal attacks or bullying tactics.

Twitter is a valuable platform for marketing purposes, but it’s not for everyone. Not everyone in your targeted demographic will be on Twitter either. As long as you play it smart and avoid the minefield of trolls and critics hiding in the Twitter-verse, Twitter can be an asset for your business.

Related reading:
Why Do Normal People Struggle with Twitter?
10 Reasons You Should Stop Using Twitter Now
Don’t Write Off Twitter

 

Gummy Vitamins May Be the Key to Your Business Success

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I was out shopping for vitamins recently. I was overwhelmed by the numerous options available on the store shelves. How many versions of multi-vitamins could one person possibly buy?

I was especially intrigued by the availability of gummy vitamins. Gummies – those sweet, squishy, fruit-flavored candies that are a favorite of kids and adults alike – were being sold as vitamins. For people like me who have a sweet tooth but hate taking pills, gummy vitamins seemed like a godsend. For years, I had a problem remembering to take my vitamins. Vitamins are a necessary evil. You have to take them to achieve good health, but taking them can be, well, a real pill.

I decided to take a chance on those gummy vitamins. I love gummy candies anyway, can eat a whole small bag of Haribo’s in one afternoon.  Whoever came up with the idea to combine vitamins with gummy candies is a genius. Since I started taking them, I never forget to take them.

That shopping experience got me thinking about other innovative products on the market today. What makes them unique? What do they offer consumers that other competing products don’t? Why are they successful?

The answer is simple. They solve a problem.

The gummy vitamins provide a solution to individuals like me who have a hard time remembering to take vitamins. Turn them into a sweet treat, and people will gladly seek them out and take them regularly. Who can say no to candy?

Self-adhesive stamps is another genius idea. What problem do they solve? While most people don’t use stamps these days, choosing to use email and online billing to conduct business, stamps still come in handy for sending greeting cards and donations. (Yes, I still mail my donations and greeting cards by snail mail.) Self-adhesive stamps save time and I avoid the yucky experience of licking stamps before affixing them to envelopes, and I don’t get a horrible aftertaste from the glue the way I did with traditional stamps. Instead, self-adhesive stamps affix to envelopes with minimal effort, and makes mass mailings much easier to complete in shorter periods of time.

There are numerous examples of products like gummy vitamins and self-adhesive stamps that solve a problem. What makes them special? What makes them successful? Like gummy vitamins and self-adhesive stamps, these products solve a problem.

Think about your own business, product or service. What problems does it solve for your clients and customers? How will it make their lives easier and better? Once you understand the problem that your product or service can solve, it’s much easier to market that product to the people who need it.

The same concept holds true if you are the product you are marketing to potential clients. Think about your own talents. How are they unique to the marketplace? What solutions can your talents and experience provide? The more you understand your own talents and qualities, the better able you will be able to solve a client’s or employer’s problem. And the more successful you are likely to become.

What do you think is the most innovative product or service on the market today? What problems do they solve? Share your thoughts below.