Two Surveys Give Differing Perspectives of Freelancing

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Image courtesy of Hubspot

What is it really like to work as a freelance professional? It seems many Americans are gravitating toward that kind of work lifestyle these days. According to the 2018 Freelancing in America survey by Upwork, nearly 57 million Americans worked as a contractor or freelancer in 2018, making up roughly 35 percent of the workforce. That percentage is expected to grow to 50 percent by 2027.

In Upwork’s survey, a majority of freelance workers work independently by choice, not out of necessity. While many freelancers surveyed admit they earn less money, they also enjoy better work-life balance (77 percent).

With so many freelance professionals flooding the workforce, it might be helpful to learn more about this independent work arrangement. What is so appealing about working  freelance? What are the pros and cons? What type of work do they do? How do they find clients? What are the benefits and challenges?

A survey by Flexjobs.com of 1,000 flex workers and freelancers provides some valuable insights, including some that are surprising and unexpected.

According to Flexjobs, the typical worker whose freelance work is their sole source of income is a female, generation Xer working in the marketing, editing, writing and creative career fields, primarily for small companies and individuals and juggling two to three clients at one time. She has been freelancing for at least three years and plans to continue freelancing for the long-term.

Interestingly, that conflicts with the Upwork survey, which indicates that Millennials and Generation Z workers are the driving force behind freelance work. I suspect that many of Upwork’s estimated 12 million site users fall into those demographics, while Flexjobs’ users are older, more experienced professionals.

Flexjobs reports that while 45 percent of respondents have been freelancing at least three years, 38 percent have been doing so for less than one year. That’s an awful lot of newbies in the market. Interestingly, that percentage dips to 18 percent for one to two years. My guess is the drop off occurs because the newcomers have decided to return to full-time work or that the first year of freelance was to test the waters.

While most freelancers work in multiple fields, the highest percentage are writers (29 percent) followed by customer service professionals (23 percent) and administrative professionals (21 percent). While writing is still considered a valued skill by employers, it seems they’d rather hire them out on a project basis than full-time.

Roughly 24 percent report that their work is a combination of freelance and employee jobs while 45 percent choose to freelance full-time. While 39 percent of freelancers work between 21 and 40 hours per week, 35 percent work less than 20 hours a week. I suspect those working fewer hours are new to freelancing and have yet to build up a steady client base. Or perhaps they choose to work freelance on a part-time basis.

More than half of respondents said they found gigs through networking (56 percent) and from job sites (47 percent). While you would think large companies would be the source of most assignments, that isn’t the case. Instead, most freelancers work for other individuals (56 percent) followed by small companies (46 percent), and mid-sized companies (30 percent). Freelancers worked for large companies only 17 percent of the time. The takeaway from this is if you want to find work, the best sources will be other professionals or small businesses.

Another surprising tidbit: Three-fourths of freelancers do not have a website to support their freelance business. If your work is good and you perform client assignments well, word gets around. Clients will find you. Don’t underestimate the power of a strong referral. A website may not be as necessary for your long-term freelance success as you might believe.

The biggest benefits of being a freelancer are flexible schedule (84 percent), work-life balance (66 percent), freedom to work where they choose (61 percent) and no commuting (60 percent). The desire to be your own boss was cited the least (49 percent)

The biggest challenges for many freelancers are finding clients, cited by 65 percent, and having a steady income, cited by 64 percent. That’s nothing new. Despite the romanticized view of freelancing, often by traditional employees working 60-hour work weeks, freelancing is hard work. One critic of the Upwork survey and the rosy picture it painted of the freelance industry said this: “People who don’t have to freelance love to romanticize freelancing – the actual truth is that making a living as a freelancer is harder than hard and sucks a ton of the time.”

Bottom line: Not everyone is cut out to be a freelancer or entrepreneur.

Despite the challenges, two-thirds of freelancers in the Flexjobs survey reported a better overall quality of life. Sixty percent said freelancing helped them become healthier, 66 percent are less stressed than when they worked in a traditional job and 59 percent are less financially stressed.

Anyone considering freelancing needs to consider the good, bad and the ugly side of the business. For all its outward glamour, the freelancing lifestyle still requires a lot of hard work just to make half of what you earned in a steady gig. Upwork may boast 12 million freelancers using the site, but only 400,000 of them actually earned money in 2018, says Stephane Kasriel, Upwork’s founder.

“Like any business to be successful, specific competencies are required, and our most successful freelancers are painstakingly aware of what they need to do to remain successful. That means having and investing in the right technical skills. But it also means having the right entrepreneurial skills, the ability to sell, deliver, evolve your skills and keep improving over time,” says Kasriel in a Forbes interview.

Which might explain why so many freelancers and small businesses struggle within the first year. Freelancers don’t think about the extra time and work involved to evolve their skills or to sell their services when they set up shop. It’s important to think about these factors when considering joining the freelance movement.

Five Lies About Writing That Can Derail Your Writing Practice

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When it comes to maintaining a writing practice, we tell ourselves a lot of lies – not being good enough, not having enough time to write, not having any good ideas, writing is easy, etc.

Why do we tell ourselves so many lies? More important, what are we basing them on? Whose voices do we hear when we hear those lies? Perhaps it was some offhand comment someone said to you many years ago that you took to heart? Or perhaps it’s someone else’s belief that you adopted as your own, even though that person is no longer alive?

Those lies often act as barriers to your writing. If you get too far ahead of yourself,  you may hear that voice again. That’s when self-doubt kicks in. You slow down or stop writing altogether. That’s no way to engage with your writing.

Maybe it’s time to dispel those beliefs and get real about your writing practice. Maybe it’s time to re-frame those internal messages into more positive ones so you can enjoy writing again.

Below are the most common “lies” that you may have told yourself at one time or another and how you can dispel them once and for all.

Lie #1: “There’s not enough time to write.”
An old friend of mine once told me that he didn’t realize how much time he wasted until he started grad school. Once he started classes, he became more aware of how he was spending his time. “We waste a lot of time,” he told me with a shake of his head.

The truth is we fill our days with busy work, much of it meaningless. If you claim that you’re too busy to write, what are you “too busy” doing? How do you know that you don’t have time to write if you have never tracked your activities throughout the day? Are you using your time as efficiently as you could?

Try this exercise: For three consecutive days, keep track of how you spend your time. Include one weekend day (for example, Thursday, Friday and Saturday). Set up worksheets from midnight to midnight with fifteen-minute increments for each day. Be honest with yourself. Once these worksheets are completed, take note of any gaps in your schedule. Are there pockets of time where nothing is happening? Can you split up a segment of time? For example, if you get an hour for lunch, can you set aside a half hour for writing? Or if you spend most Saturdays watching marathon episodes of your favorite show on Netflix, could you swap out one hour for writing instead?

By seeing your activity in print, you’ll likely find ways to re-allocate your time so you can spend more valuable time writing.

Lie #2: “Writing is too time-consuming.”
How much time do you think you need to establish a regular writing practice? Thirty minutes? An hour, perhaps? Many people believe writing is time-consuming based on some preconceived idealistic vision of what a writing practice looks like. They imagine an overly large oak desk in a drawing room with lots of bookshelves and French doors that open up onto a garden with a view of the lake in the distance.

This scenario is far from the truth. (Hence the schedule assessment). More likely, writers are squeezing in a writing session during their lunch hour or on a bus ride to work in the morning. Most have full-time jobs, families to raise, obligations to the community. They don’t have a lot of time to indulge in fantasy, but they do make time to work on their craft.

The truth is, many writing experts say you only need ten to fifteen minutes a day to establish a regular writing practice. If all you need is ten minutes, you can write anywhere. Check your activity assessment again. Are there gaps in your schedule where you can squeeze in ten minutes of writing?

Lie #3: “There is nothing worthwhile to write about.”
Many aspiring writers stop writing because they think they don’t have anything worthy to say, no interesting stories to tell. But ideas for stories are everywhere if you remain aware and alert for them.

Engage with the world around you. Notice the people walking in the park or through your neighborhood. What are they doing? Riding a bike, feeding the birds, playing with their kids? Observe the other passengers on your next train ride to work or in the coffee shop you hang out. How are they dressed? How are they spending their time? Quietly and unobtrusively listen to the conversations around you. Note how two people speak to one another. In hushed tones so as not to be overheard? Or loud and emotional, as if they are having an argument?

There is plenty to write about. You just have to be aware of your surroundings to be inspired.

Lie #4: “Writing is not a worthwhile career.”
If you believe that writing is not a worthwhile career, go to the nearest bookstore or library, open up a magazine or newspaper or browse the Internet. You’ll find plenty of opportunities for writers. Sure, it may be tough going at the start of your career, or even in mid-career. But that has never stopped writers from writing. You may have to work a dull nine-to-five job to pay the bills while you hone your craft. But ask anyone who has ever been published and they will tell you that writing brings them joy. That in itself makes it worthwhile.

Lie #5: “Writing is for sissies.”
Writing is not for the faint of heart. Especially if you are writing a novel or a work of non-fiction, writing is a slow, agonizing process, complete with false starts and writer’s blocks. Your first draft is usually junk, and you’ll have to go through several editing passes before an editor or publisher believes your latest project is worth sharing with the rest of the world.

The key to progress is consistency. You can work on your latest masterpiece and still it may not be good enough to be published. But writers are the most courageous and heartiest of souls. They risk rejection constantly. Even after they’ve received fifty rejection slips, they dust themselves off and try again.They’re willing to toil for years on one project that is close to their heart, just to see it come to fruition. This writing life is definitely not for sissies.

Remember you are in charge of your own writing practice. You set the schedule and the parameters for success, however success means to you. Once you become aware of the self-defeating beliefs, myths and assumptions affecting your writing, you can flip the script. Rewrite the assumptions as fact-based truths. Then use them to redefine your writing practice.

Are there any lies that you used to believe in that nearly derailed your writing career?

Fresh Start to 2019: From Hobbyist to Entrepreneur

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For many folks, the start of 2019 means the start of a new career path. And sometimes that path may have started from the humblest of beginnings: a hobby.

Consider the story of an old acquaintance of mine. Janelle decided to turn her experience of completing her family’s genealogy into a new career for herself. She enjoyed the project so much she decided that she wanted to help others research their family history. Her plan, as Janelle explained to me at that time, was to move to Europe where she had traveled numerous times and set up shop in Germany to promote her services to American tourists and Europeans. She already knew French and German to communicate with the locals, and because she had researched her own family genealogy, she was familiar with the organizations she would need to contact for research.

Janelle also had saved up enough money to make the move to Germany. Once she had her plan in place, she bought an airline ticket with an open-ended return date good for up to a year. That gave her enough time to test out her business idea.

Janelle is one of thousands of people who have converted a hobby into a new career. But making the jump from hobbyist to a new career takes a major leap of faith and is not to be taken lightly. It takes guts, and it also takes a lot a creativity and planning. Janelle’s move occurred after long, thoughtful consideration of her priorities, abilities and goals. Experts say this thoughtful approach is necessary to make sure you don’t overlook any minor detail.

People choose to turn a hobby into a career for a variety of reasons: to seek more independence, express creativity, have a more flexible schedule, have more free time for family and travel, achieve greater work-life balance, or simply get more enjoyment out of the work they do. Many others do so because they are bored or dissatisfied with their current job, which can often backfire because you are running away from something rather than toward a new venture. Jumping ship to get away from an unpleasant environment without a plan or a safety net can quickly turn into a dead end.

Whatever your hobby may be, there is sure to be a way to earn money from it. Love playing piano? You can give piano lessons or provide musical accompaniment for live stage shows. Bakers can sell cookies at farmers’ markets, bikers can lead tours through the countryside, and writers can conduct writing workshops or help someone publish their life story.

The key to a successful transition from hobbyist to careerist is good planning, just as Janelle did. Experts at Legal Zoom suggest the following tips to successfully turn your hobby into a money-making venture.

* Go slow. Before taking the leap, try a short-term solution. Experiment as a side gig or get one or two steady clients before saying good-bye to your day job. By going slow, the transition is likely to “stick.”

* Establish a financial safety net. Make sure you have enough savings to support you or fall back on until you begin to earn income from your hobby.

* Brainstorm multiple ways to earn money from your interest. If you enjoy acting, consider doing more than just acting in plays. Consider doing voice over work, puppetry shows which require some acting skills, or teach acting classes.

* Have an emotional support system in place. Surround yourself with people who support the work you plan to do. During times of stress or self-doubt, these individuals can be a source of strength.

* Develop a business plan. No money-making venture should start without a business plan, which outlines your business goals and strategies for achieving them. Be sure to review the plan quarterly to make sure you are on track.

* Create a brand for your hobby-turned-business, and stick to it. Think about what you want your business identity to be. What do you want to be known for? Then use that brand to create your business name, logo and website.

* Learn to market yourself. This is especially important if you don’t have a marketing background. If you don’t market yourself, no one will find you or seek out your products or services. If you are uncomfortable with marketing yourself, have someone help you, such as a marketing college graduate looking for experience.

Want more help? Check out the Small Business Administration or local community college for workshops and classes about marketing and business development. SBA also offers a mentoring program to guide you through the startup process.

As the saying goes, “Do what you love and the money will follow.” By following these helpful tips, you can turn your passion into a more satisfying career that gives you greater independence, flexibility and creativity.

Should You Reveal Your Salary History to Employers?

equality-1245576_1280I’ve been completing a lot of job applications lately.  I am appalled whenever an employer asks for my salary history. I understand that the question is meant to weed out candidates who may be perceived as “too expensive” for the employer. But it seems that this outdated practice smacks of discrimination.

Attitudes appear to be changing, however. As many as eight states, jurisdictions and cities have banned questions about past salary from job applications, including the city of Chicago for its city employees, and more states and cities may follow suit. Many private-sector companies are doing it on their own without any legal mandate. The belief is that banning this question will help close the pay gap between men and women.

It’s a good move in a positive direction. Asking about salary history is meaningless in the current employment climate. There are too many career changers, too many stay-at-home moms trying to return to work, and too many professionals taking career breaks than ever before. How are these workers supposed to present their past salary when there are gaps in their work history? Does it really matter what a person earned in the past, and does that information have any bearing on their current or future employment? Maybe that worked in the past, but not anymore.

In a recent LA Times news article, employment attorney Jonathan Segal said older workers and those who have taken career breaks and are trying to re-enter the workforce at a lesser pay can benefit from the question’s ban because they are more likely to be subjected to bias. “Eliminating this question not only helps eliminate the pay gap for women but may help older employees who are being excluded because employers think they won’t be happy working for less,” he told the LA Times.

Other questions should also be eliminated from the hiring process, such as age, graduation dates, skills and experience. Hiring managers can still get a sense of candidates’ qualifications simply by asking performance-specific questions, says executive recruiter Lou Adler of The Adler Group. He says the banning the salary history question can open up the talent pool with candidates who would otherwise not have been considered for the job. Adler recommends that hiring managers ask candidates what they accomplished in their career that best matches the performance requirements of the job they are applying for. Their response often will reveal their level of experience, skill and knowledge without managers having to check off requirements from a skills list.

Think of this performance-based question as an essay question on an exam rather than multiple choice or true-false questions, which don’t always reveal how much a person knows about a subject. Adler adds that unqualified candidates will self-select out of the hiring process because they won’t be able to answer the performance-based question.

Age is another taboo question in the hiring process. I was surprised when a job application I completed recently did not ask my birth date. Only problem was they asked what year I graduated from college. It can be all too easy to calculate someone’s approximate age based on their graduation date.

So how should you handle these taboo questions during the hiring process? Employment experts suggest the following tactics:

1. On the application form, leave the salary history section blank or put in zeros.

2. Delay any discussions about salary until you’ve learned more about the job. Most likely that means waiting for the in-person interview. Example: “I prefer to table this discussion until I know more about this opportunity and determine if it’s right for me.”

3. Don’t ask about salary up front in initial conversations. Adler suggests candidates miss out on job prospects because they are so focused on salary that they disregard jobs that  don’t meet their own salary expectations. The best opportunity may offer less salary but also offer other perks such as education reimbursement, retirement savings plans or additional vacation time. When assessing a job opportunity, consider the entire package.

4. When asked about education, put only the school name and the degree received on your resume and application. Leave off the graduation date. If the online application form asks for a date, put in zeros. It’s far more important for employers to know that you did attend college and earn a degree, but they don’t need to know when you graduated.

Of course, there is always a chance that employers could disregard your application on the grounds that you are not revealing these details, but then you need to ask yourself if this is a company you’d want to work for anyway.

In today’s highly competitive job market, you want to create a level playing field. You don’t want to reveal more about yourself than employers need to know.

Can a ‘Returnship’ Help You Transition Back to Work?

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Mid-level professionals who have taken career breaks are gaining in popularity. So too are returnships, or sometimes called re-entry programs. Returnships sound a lot like internships, but they are geared toward mid-level professionals who want to return to the workplace after an extended leave of absence, whether to raise a family, care for an elderly parent, travel the world, pursue more education, or simply take time to rethink their career path.

The concept of returnships was developed in 2008 by Goldman Sachs’ execs when they found through their research how difficult it was for women to return to the workforce after a long break. Returnship programs offer short-term employment, usually 10 to 12 weeks, where returnees can become re-acclimated to the business world, update their skills and gain valuable real-world experience to close the employment gaps in their resumes. It’s especially difficult for mid-level professionals to return to work if they choose to pursue a different line of work or enter a new industry, and returnships can aid in that transition.

As I go through my own struggles to re-enter the workforce, the concept of returnships is intriguing. What I like about returnships is that they provide employers with a valuable recruiting tool to help them when hiring. Both the employer and employee can use the program to test out the working relationship to see if it can work for the long term.

But not everyone is sold on the idea and there are a few downsides. For starters, most re-entry programs seem to target financial and technical professionals and are sponsored by larger companies, such as GM, J.P. Morgan and Credit Suisse. If you’re not inclined to work for large firms or don’t have a background in finance, operations or tech, then these programs are probably not going to appeal to you. If more small and mid-sized firms offered these programs (and they probably do and I just haven’t heard about them), they might appeal to more people. (If you do know of a small or mid-sized business with a similar type of program, I’d love to hear about it.) The rest of us (including myself) may be better off pursuing temporary and contract gigs.

Some opponents suggest that returnships don’t always result in job offers at the sponsoring company, which puts you back to square one. But even if the program doesn’t result in a longer-term situation, returnships can open the door to other opportunities that you did not have before. With the new and updated skills you’ve acquired, an expanded professional network and valid work experience, you have more to offer future employers. Those are major pluses you did not have before. So in that sense, a returnship is not a total loss.

Another argument (see Working Mother blog) is that returnships are a waste of time, and you are better off skipping the temporary gig/internship route and pursue permanent placement right away. The theory is that you already have established skills and workplace experience, so a returnship isn’t necessary. But the truth is when you spend any length of time away from the workplace, there is always the risk that your skills may acquire a bit of rust. Also, not everyone has the confidence to leap back into the workplace after an extended break. Returnships allow returning workers the chance to get their feet wet, slowly at first, until they do gain confidence in their skills.

If you’ve been out of work for more than two years, it may be more difficult to convince potential employers to hire you. Perhaps too, your network of professional contacts isn’t producing the leads you had hoped, or you are trying to enter a new field. Returnships can ease the transition, but a lot depends on how comfortable you feel about returning to work in the first place, how much time you have spent away from the office, and how rusty your skills are.

If considering this path to a new career, here are a few additional things to keep in mind:

1. Do your homework. Just as you would research a potential employer, take time to research returnships. They are not all created equally. Find out what kind of work you’ll be doing, how long the returnships last, and what the pay would be. Also check out sites like iRelaunch.com which help  returnees navigate their way back to the working world and find an appropriate re-entry program.

2. Keep expectations low. Even if you are accepted into a returnship program, there is no guarantee that it will result in a job offer. You may very well have to start over with a new job search. See it for what it is – an opportunity to get re-acclimated to the workplace, update your skillset and gain valuable experience that may be a stepping stone to the next opportunity.

3. Have a Plan B. If you aren’t accepted into a returnship program or they don’t fit in with your career plans, consider other options. There’s always contract work and temporary gigs to help you transition back into the workplace.

Returnships are not for everyone, but they can be a viable away to return to the workplace and gain new experience.

How Introverts Can Become Better Leaders

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Who says you have to be an extrovert to be a good leader?  Some of the finest political leaders and corporate CEOs are renowned introverts, including Abraham Lincoln, Bill Gates and Mark Zuckerberg, to name a few.

Just because you consider yourself an introvert doesn’t mean you can’t aspire to be a good leader. And in fact, you don’t need to be the CEO of your company, or even a manager, to be a good leader. A good leader makes solid decisions using the talents and ideas of those around them. You can find good leaders at any level of business, even among administrative employees. The only difference is the job title, and really, what’s in a job title anyway these days?

But back to my point. You can find people with good leadership ability at any level in the organization, and they aren’t necessarily the most outgoing, extroverted personalities on the team. Being introverted is not the same as being shy or timid, although many of them are. Introvertism, as I call it, is a way of interacting with the world. For example, introverts may socialize as often as an extrovert, but introverts tend to meet fewer people and prefer to have more meaningful conversations with them, while extroverts tend to spread their net far and wide. After an intense meeting or attending a networking event, introverts are more likely to “chill out” in a quiet corner to regroup and gather their thoughts, while extroverts tend to thrive in social settings. Introverts are more likely to patiently listen to multiple opinions and seek input from different parties before making a decision, while extroverts may find it easier to block out outside opinions and simply move forward on their decisions. There’s nothing wrong with being an introvert; it’s just a different way of interacting with the world around them.

Unfortunately, it is the more outgoing, extroverted personalities that seem to grab the promotions and higher-level visible positions, leaving behind equally qualified introverts behind. But introverts can still achieve success in the business world; it just takes a bit of courage and common sense. So whether you want to lead an organization or simply develop better leadership skills in your current role, here are six tips for becoming a better leader.

1. Know your strengths — and embrace them. Do you know what your best skills are? Why do people enjoy working with you? What would they say your strengths are? Once you understand what your best assets are, play them up. For example, if one of your strengths is being a good listener – and many introverts are good listeners – use that skill to build empathy in business relationships.  If you are naturally curious about new people and new ideas, embrace that curiosity by asking lots of questions and showing sincere interest in the people you work with and the ideas you hear. That curiosity can lead to the development of innovative products or services that can be prosperous for your business.

2. Volunteer on team projects. Show off your skills or gain new ones by volunteering to be part of a team project. When you join a team or committee, you show you are willing to take on additional responsibilities. Higher ups will appreciate your initiative and willingness to share the workload. If you succeed in the task you volunteered for, colleagues may keep you in mind when they need someone for a specific task.

3. Honor your commitments. Nothing says you take responsibility seriously than keeping your word. If you say you’ll get the report done by Monday morning, do so. If you promise to make follow up phone calls to your best customers, do that. Every task you can do on time and without complaint leaves a positive impression and adds to your credibility. Honoring your commitments and following through on tasks is another way to show your leadership.

4. Lead by example. You’ve heard the old saying, “Actions speak louder than words.” That is true in the business world as well as in your personal life. Sometimes it’s best to let your actions speak for themselves. Good leaders don’t have to boast about their activities; they let their actions speak for themselves. Sometimes the best leaders are the quiet ones; they don’t necessarily have to act as a cheerleader. They demonstrate their leadership by simply going about their business quietly and unobtrusively and with little fanfare or drama.

5. Find someone to be your champion. Quiet introverted types aren’t comfortable blowing their own horn. Find someone to do it for you. Sometimes you need someone who knows you well, has worked with you previously, and knows what you are capable of; they are the best people to speak on your behalf. Good leaders surround themselves with people who are willing to champion their cause. Look around your office or among your peers. Is there one, two or three people you can identify who can be your champion? When you need that extra support or buddy to help you in a pinch, for a project or promote your cause, call on them to do some of your dirty work. That’s called having a strong support system.

6. Network for meaningful connections. Introverts tend to prefer small groups or one-on-one encounters with people, so attending conferences can be a bit intimidating. Look around the meeting room. Identify one or two people who may be there by themselves and approach them and introduce yourself. They may be just as intimidated by the prospect of networking as you are! Making small talk isn’t always easy for introverts but it is a necessary part of building relationships. You never know if that initial conversation can potentially open doors to more meaningful and profitable business partnerships.

The path to a more visible, leadership role can sometimes be a bit rocky for introverted types. But with a little courage and patience, you can build better leadership skills and more self-confidence to be the leader you believe you can be.

Workplace Trends for 2017

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As the world of work races toward the end of the first month, let’s take a look at some of the workplace trends that we may encounter in 2017, if they haven’t shown up already. Here’s a round up of these trends, as observed by three different sources: TINY Pulse, Greendoor and futurist Faith Popcorn. As the year continues to unfold, it will be interesting to see how many of these forecasts come to fruition.

From employee engagement consultants, TINY Pulse:

* Co-worker connectivity will remain a key focus for many companies. In a study with Microsoft, TINY pulse found that employees with the most and strongest connections among their peers are the most productive. With the goal of maximizing productivity, expect more companies to shift to collaborative work environments.

* Employees will receive real-time feedback rather than annual reviews. Companies will realize the advantages of routine one-on-one feedback from managers. Research finds that employees who receive regular feedback feel they are being heard, feel more valued and are happier.

* The role of middle manager will expand and be more visible. Middle managers will take the lead in employee engagement, according to TINY Pulse.

* More companies will implement leadership development programs. As baby boomers retire, younger peers will need to step in to take their place. More companies will provide leadership programs to ensure a smooth transition.

* A better job market threatens businesses. More employees will be tempted to look for new jobs as the job market improves, and that can put a strain on employers to fill vacancies and keep the employees they do have.

From career website, Glassdoor:

* Say good-bye to excessive benefits packages. Over-the-top perks like on-site spa treatments and ping pong tables are more style than substance, say business experts. Employees prefer bonuses, paid leave and health care coverage.

* More companies will attempt to close the gender pay gap, and be more transparent about what they pay their employees.

* The just-in-time gig economy will still be around, but won’t likely plateau beyond the current task-oriented phase.

From futurist Faith Popcorn:

* More robots will replace humans, especially among unskilled blue-collar workers. Popcorn cites an Oxford University study that reports 47 percent of U.S. jobs are at risk at being replaced by robots.

* More than one-third of the U.S. workforce work on a freelance basis, and that percentage is likely to increase in 2017. People are also taking on side gigs to offset income.

* The businesses will become more tolerant of emotional expression in the office. With more women in the workforce, they bring more emotional intelligence – and more emotion – to work with them. It will be more socially acceptable to cry, laugh and get angry.

* Some companies will add “stress rooms,” a private place where employees can get away from workplace tension temporarily and chill out.

* The boundary between work and play will begin to erode. Technology enables global constant communication, so while that helps improve real-time communication with clients and employees across the globe, it means employees have little free time to play and relax. Say good-bye to work-life balance.

What do you think are trends we might see in 2017? Share your thoughts below.